Shipping policy
Free Shipping on All Orders We're pleased to offer free standard shipping on all orders within the United States and Canada!
Processing Time Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.
Delivery Times
- United States: 5-7 business days
- Canada: 7-10 business days
Delivery times are estimates and begin from the date of shipment, not the order date. We're not responsible for delays caused by carriers or customs.
Order Tracking Once your order ships, you'll receive a tracking number via email. You can track your package through the carrier's website.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at [your email] within 48 hours of delivery. We'll work with you to resolve the issue.
Address Changes Need to update your shipping address? Contact us immediately at bestwoolsocks@gmailc.om. Once an order has shipped, we cannot modify the delivery address.
Questions? Contact us at bestwoolsocks@gmail.com and we'll be happy to help!