Refund policy
60-Day Money-Back Guarantee
We stand behind the quality of our merino wool dress socks. If you're not completely satisfied with your purchase, you can return it within 60 days of delivery for a full refund.
How Returns Work
- Contact Us: Email us at bestwoolsocks25@gmail.com with your order number and reason for return
- Get Confirmation: We'll send you return instructions and confirm your return request
- Ship It Back: Package your socks securely and ship them back to us
- Receive Your Refund: Once we receive and inspect your return, we'll process your refund within 5-7 business days
Return Requirements
- Items must be returned within 60 days of delivery
- Socks must be unworn, unwashed, and in original condition with tags attached
- Original packaging is preferred but not required
- Please include your order number in the package
Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we're not responsible for lost return packages.
Refunds
Refunds will be issued to your original payment method. Please allow 5-7 business days for the refund to appear in your account after we process it.
Exchanges
Need a different size or style? Contact us at bestwoolsocks25@gmail.com and we'll help you find the perfect fit.
Damaged or Defective Items
If your socks arrive damaged or defective, contact us immediately at [your email]. We'll cover return shipping and send you a replacement right away.
Questions?
Reach out to us at bestwoolsocks25@gmail.com - we're here to help!